Euroflo offer a professional pump repair service with a fully equipped workshop and test facilities. Our service is operated and supported by highly experienced personnel who have built an expert knowledge in their field. Euroflo aims to make your service experience as fast and convenient as possible. We will speak to you in plain English and we promise to repair your pump to the highest technical standard while minimising your costs.
Euroflo have fully equipped workshops with full test facilities. We provide a 3 day strip and estimate service, so that you can assess your budget requirement quickly. We can usually repair your pump within 7 days after instruction to proceed, subject to spares availability. We will repair your pump only with manufacturer’s original parts. If we conclude that there are sufficient operating hours left in a spare part, we may recommend not replacing it until the next service interval. We will only replace if it’s really necessary and will advise you of our recommendation. All our repairs come with a full parts and workmanship warranty, excluding transport. We reserve the right to dispose of any pumps still held on our sites after 3 months. You will be sent a 7 day letter to either have the pump returned to you at your cost or for Euroflo to dispose of it. You will be charged a small environmental levy to dispose of any contaminants associated with your repair. We have a call out service where we can pick-up your pump or repair on-site if required. We also have a 24/7 service whereby you will be routed to our on-call engineer. In all cases we will advise you of any costs before you proceed.
DO THE RIGHT THING PROMISE We are committed to playing fair and doing the right thing. If you are not happy with the service we have provided then please call our service department. If you’re still not happy, then please Joe Lavelle, Managing Director on jl@euroflo.com.